This position is required to lead pharmacy operations, ensuring excellent customer service, sales achievement, and staff development.

Responsibilities:

• Provide medication review, dispensing, health screening, consultation and counselling services
• Provide excellent service and maintain good relationship with customers
• Manage and oversee outlet operation, aligning to company branding & business strategy
• Promote intensive range and category of products in fulfilling customer needs
• Lead the outlet staffs as a team to achieve sales KPI
• Perform poison & inventory control
• Managing good poison recording and scheduled poison-related issues
• Perform internal and external training for continuous professional development
• Handling staff duty schedule
• Stay up to date on market trends i.e. medication, product knowledge and latest pharmacology finding
• Participate in company promotional activities as required

Job Requirements:
• Candidate must possess Bachelor’s Degree/Master’s Degree in Pharmacy and registered with the Pharmacy Board of Malaysia
• Well versed in English and Malay; Mandarin is an added advantage
• Candidates with no retail experience are welcomed to apply as training will be provided
• Able to perform shift duties and willing to relocate
• Continuous learning, refreshing and keeping knowledge up to date
• Possess positive thinking, self-initiative, sustainable passion towards pharmacy practice
• Good understanding of pharmacy’s relevant laws and regulations
• Extend genuine warmth to customers, focus on medication safety
• Flexibility in tasks allocation and open-minded to accept new technologies and challenges
• Market sensitive with strong commercial awareness
• Great passion for contributing towards society via various channels, including corporate social responsibility projects, school talks or health promotions.
• Fresh Graduates are encouraged to apply for Provisional Registered Pharmacist (PRP)

This position is required to provide pharmaceutical care and ensuring the safe and effective use of medications for our patients.

Responsibilities:

• Dispensing medications accurately and efficiently according to prescriptions.
• Counseling patients on the proper use of medications, including dosage, side effects, and precautions.
• Monitoring and managing inventory levels of pharmaceuticals and medical supplies.
• To assist the pharmacist in dispensing drugs and other duties
• Attend and manage retail sales, processing cash and card payment
• Conducting medication reviews and providing medication therapy management services.
• Maintaining accurate and up-to-date patient records and documentation.
• Participating in continuing education and professional development activities.
• Participate in company promotional activities as required .

Job Requirements:

• Candidate must possess Bachelor’s Degree/Master’s Degree in Pharmacy and registered with the Pharmacy Board of Malaysia 
• Well versed in English and Malay; Mandarin is an added advantage 
• Continuous learning, refreshing and keeping knowledge up to date 
• Possess positive thinking, self-initiative, sustainable passion towards pharmacy practice 
• Good understanding of pharmacy’s relevant laws and regulations 
• Extend genuine warmth to customers, focus on medication safety 
• Flexibility in tasks allocation and open-minded to accept new technologies and challenges
• Ability to work effectively both independently and as part of a multidisciplinary team.
• Attention to detail and accuracy in dispensing medications.
• Candidates with no retail experience are welcomed to apply as training will be provided

We are looking for Nutritionist or Dietitian to play a key role in providing personalized nutritional advice, promoting health and wellness products, and supporting customers in making informed dietary choices. You will collaborate with pharmacists to ensure customers receive comprehensive care that aligns with their health needs.

Responsibilities:

• Perform consultations with customers to assess their health goals.
• Provide tailored nutritional advice and meal planning based on individual health conditions, preferences, and lifestyle.
• Educate customers on the benefits of various supplements, vitamins, and other health products available at the pharmacy.
• Recommend appropriate nutritional supplements, vitamins, and other health products based on customers' dietary requirements and health goals.
• Stay updated on the latest products and health trends to provide informed advice.
• Work closely with pharmacists to provide integrated care and ensure customers receive holistic support.
• Assist in managing the inventory of nutritional supplements and related products.
• Monitor stock levels and ensure the availability of popular products.
• Provide excellent customer service, addressing customer inquiries and concerns promptly and professionally.
• Ensure all practices comply with relevant health regulations and pharmacy policies.

Job Requirements:

• Candidate must possess at least a Degree in Food Technology/Dietetics/Nutrition or equivalent. 
• Well versed in English and Malay; Mandarin is an added advantage.
• Extend genuine warmth to customers, focus on medication safety 
• Flexibility in tasks allocation and open-minded to accept new technologies and challenges
• Ability to work effectively both independently and as part of a multidisciplinary team.
• Candidates with no retail experience are welcomed to apply as training will be provide.
• Able to work on shifts, weekends and public holidays.

This position is responsible to ensure the smooth operation of the retail pharmacy outlet, providing exceptional service to our valued customers, and maintaining the highest standards of cleanliness and organization.

Responsibilities:

• Deliver exceptional customer service by meeting and exceeding customer expectations.
• Attend to customers’ inquiries and provide advice on over-the-counter products and health related queries.
• Possess a thorough understanding of the range of pharmaceutical and healthcare products available in the outlet.
• Stay updated on new products and promotions.
• Monitor stock levels, restocking shelves promptly to ensure products are readily available for customers.
• Conduct regular checks for expired or damaged products and initiate appropriate actions.
• Arrange the inventory to ensure proper display and apply price tags.
• Perform stock takes and participate on-ground events.
• Process customer transactions accurately, handling cash, credit cards, and other payment methods and ensure the cash register balances at the end of each shift.
• Ensure that the outlet's appearance is clean, organized, and visually appealing at all times.
• Support other team members as needed, contributing to a positive and cohesive work environment.
• Any other duties as and when assigned from time to time.

Job Requirements:

• Candidate must possess at least a Diploma in Pharmacy qualification.
• Preferably at least 1 year of relevant working experience, experience in a retail pharmacy setting or healthcare industry is added advantage.
• Candidates with no experience are also encouraged to apply.
• Excellent interpersonal and communication skills.
• Strong customer service orientation.
• Able to work on shifts, weekend and public holiday.
• Self-motivated and passionate about retail.

This position is responsible to ensure the smooth operation of the retail pharmacy outlet, providing exceptional service to our valued customers, and maintaining the highest standards of cleanliness and organization.

Responsibilities:

• Deliver exceptional customer service by meeting and exceeding customer expectations.
• Attend to customers’ inquiries and provide advice on over-the-counter products and health related queries. 
• Possess a thorough understanding of the range of pharmaceutical and healthcare products available in the outlet.
• Stay updated on new products and promotions.
• Monitor stock levels, restocking shelves promptly to ensure products are readily available for customers.
• Conduct regular checks for expired or damaged products and initiate appropriate actions.
• Arrange the inventory to ensure proper display and apply price tags.  
• Perform stock takes and participate on-ground events. 
• Process customer transactions accurately, handling cash, credit cards, and other payment methods and ensure the cash register balances at the end of each shift.
• Ensure that the outlet's appearance is clean, organized, and visually appealing at all times.
• Support other team members as needed, contributing to a positive and cohesive work environment.
• Any other duties as and when assigned from time to time.

Job Requirements:

• Minimum SPM qualification or Diploma in any related field. 
• Preferably at least 1 year of relevant working experience, experience in a retail pharmacy setting or healthcare industry is added advantage. 
• Candidates with no experience are also encouraged to apply.
• Excellent interpersonal and communication skills.
• Strong customer service orientation.
• Able to work on shifts, weekend and public holiday.
• Self-motivated and passionate about retail.

This position is responsible in driving customer engagement, brand loyalty, and revenue growth for our pharmacy chain. This position will involve creating and executing targeted advertising campaigns, promotional activities, and marketing strategies to attract customers, increase foot traffic, and enhance the overall shopping experience. 

Responsibilities:

• Develop and execute advertising campaigns to promote our retail pharmacy services, products, and offerings across various channels, including digital platforms, print media, in-store signage, and social media.
• Monitor and analyze the performance of advertising campaigns and promotional activities, using metrics such as foot traffic, sales uplift, coupon redemption rates, and customer feedback, to evaluate effectiveness and optimize future initiatives.
• Stay informed about industry trends, competitor activities, and customer preferences in the retail pharmacy sector to identify opportunities for differentiation and innovation in marketing strategies.
• Manage advertising budgets and expenses, ensuring efficient allocation of resources and adherence to financial targets and ROI objectives.
• Deal with suppliers to secure marketing revenue for running marketing activities and promotions.
• Negotiate pricing with suppliers and vendors, identify cost-saving opportunities without compromising product quality or availability, and to drive revenue growth.
• Cultivate and maintain relationships with external partners, including advertising agencies, media outlets, vendors, and community organizations, to leverage co-marketing opportunities and maximize brand exposure.
• Work closely with the digital marketing team to develop and optimize online advertising campaigns, email marketing campaigns, and social media promotions tailored to the retail pharmacy audience.

Job Requirements:

• Bachelor’s degree in Marketing, Business Administration, Advertising, Communications or any related field.
• Minimum 2 - 3 years of relevant work experience, preferable within the retail pharmacy or healthcare industry.  
• Proficiency in marketing analytics tools and techniques to measure campaign performance and ROI.
• Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Proficiency in English, Mandarin, Bahasa Malaysia.
• Creative mindset with the ability to generate fresh and compelling content ideas.

This position is responsible for managing procurement activities for the retail pharmacy operations, which includes sourcing, negotiating, and procuring a wide range of pharmaceutical and healthcare products to meet our business needs while ensuring cost efficiency and product quality.

Responsibilities:

• Identify and evaluate potential suppliers, negotiate terms, and establish long-term partnerships to ensure a consistent supply of high-quality products.
• Sourcing pharmaceutical and healthcare products and services while optimizing costs and quality.
• Draft, review, and manage procurement contracts, including terms and conditions, pricing agreements, and service level agreements with suppliers.
• Coordinates procurement operations and inventory management to ensure critical drug availability, accurate inventory value assessment, optimized inventory turns, and minimized drug expirations.
• Monitor and manage inventory levels to ensure optimal stock level, inventory value assessment, minimize wastage and prevent stockouts.
• Analyze procurement costs, identify cost-saving opportunities, and implement strategies to improve procurement efficiency.
• Prepare and present procurement reports to management, highlighting key performance indicators and insights.
• Conduct market research to keep abreast of emerging trends, marketing conditions, business opportunities and product innovations to make informed procurement decisions.
• Any other duties as and when assigned from time to time.

Job Requirements:

• Bachelor’s degree in Procurement, Supply Chain Management, Business or any related field.
• Minimum 2 - 3 years of relevant work experience in procurement, preferable within the retail pharmacy or healthcare industry.
• Effective negotiation and contract management skills.
• Strong analytical skills with the ability to conduct cost analyses.
• Effective communication and interpersonal skills. 
• Able to communicate effectively in English (verbal & written).
• Familiarity with regulatory requirements for pharmaceutical procurement.
• Ability to work independently and as part of a team.