This position is required to lead pharmacy operations, ensuring excellent customer service, sales achievement, and staff development.

Responsibilities:

• Provide medication review, dispensing, health screening, consultation and counselling services
• Provide excellent service and maintain good relationship with customers
• Manage and oversee outlet operation, aligning to company branding & business strategy
• Promote intensive range and category of products in fulfilling customer needs
• Lead the outlet staffs as a team to achieve sales KPI
• Perform poison & inventory control
• Managing good poison recording and scheduled poison-related issues
• Perform internal and external training for continuous professional development
• Handling staff duty schedule
• Stay up to date on market trends i.e. medication, product knowledge and latest pharmacology finding
• Participate in company promotional activities as required

Job Requirements:
• Candidate must possess Bachelor’s Degree/Master’s Degree in Pharmacy and registered with the Pharmacy Board of Malaysia
• Well versed in English and Malay; Mandarin is an added advantage
• Candidates with no retail experience are welcomed to apply as training will be provided
• Able to perform shift duties and willing to relocate
• Continuous learning, refreshing and keeping knowledge up to date
• Possess positive thinking, self-initiative, sustainable passion towards pharmacy practice
• Good understanding of pharmacy’s relevant laws and regulations
• Extend genuine warmth to customers, focus on medication safety
• Flexibility in tasks allocation and open-minded to accept new technologies and challenges
• Market sensitive with strong commercial awareness
• Great passion for contributing towards society via various channels, including corporate social responsibility projects, school talks or health promotions.
• Fresh Graduates are encouraged to apply for Provisional Registered Pharmacist (PRP)

This position is required to provide pharmaceutical care and ensuring the safe and effective use of medications for our patients.

Responsibilities:

• Dispensing medications accurately and efficiently according to prescriptions.
• Counseling patients on the proper use of medications, including dosage, side effects, and precautions.
• Monitoring and managing inventory levels of pharmaceuticals and medical supplies.
• To assist the pharmacist in dispensing drugs and other duties
• Attend and manage retail sales, processing cash and card payment
• Conducting medication reviews and providing medication therapy management services.
• Maintaining accurate and up-to-date patient records and documentation.
• Participating in continuing education and professional development activities.
• Participate in company promotional activities as required .

Job Requirements:

• Candidate must possess Bachelor’s Degree/Master’s Degree in Pharmacy and registered with the Pharmacy Board of Malaysia 
• Well versed in English and Malay; Mandarin is an added advantage 
• Continuous learning, refreshing and keeping knowledge up to date 
• Possess positive thinking, self-initiative, sustainable passion towards pharmacy practice 
• Good understanding of pharmacy’s relevant laws and regulations 
• Extend genuine warmth to customers, focus on medication safety 
• Flexibility in tasks allocation and open-minded to accept new technologies and challenges
• Ability to work effectively both independently and as part of a multidisciplinary team.
• Attention to detail and accuracy in dispensing medications.
• Candidates with no retail experience are welcomed to apply as training will be provided

We are looking for Nutritionist or Dietitian to play a key role in providing personalized nutritional advice, promoting health and wellness products, and supporting customers in making informed dietary choices. You will collaborate with pharmacists to ensure customers receive comprehensive care that aligns with their health needs.

Responsibilities:

• Perform consultations with customers to assess their health goals.
• Provide tailored nutritional advice and meal planning based on individual health conditions, preferences, and lifestyle.
• Educate customers on the benefits of various supplements, vitamins, and other health products available at the pharmacy.
• Recommend appropriate nutritional supplements, vitamins, and other health products based on customers' dietary requirements and health goals.
• Stay updated on the latest products and health trends to provide informed advice.
• Work closely with pharmacists to provide integrated care and ensure customers receive holistic support.
• Assist in managing the inventory of nutritional supplements and related products.
• Monitor stock levels and ensure the availability of popular products.
• Provide excellent customer service, addressing customer inquiries and concerns promptly and professionally.
• Ensure all practices comply with relevant health regulations and pharmacy policies.

Job Requirements:

• Candidate must possess at least a Degree in Food Technology/Dietetics/Nutrition or equivalent. 
• Well versed in English and Malay; Mandarin is an added advantage.
• Extend genuine warmth to customers, focus on medication safety 
• Flexibility in tasks allocation and open-minded to accept new technologies and challenges
• Ability to work effectively both independently and as part of a multidisciplinary team.
• Candidates with no retail experience are welcomed to apply as training will be provide.
• Able to work on shifts, weekends and public holidays.

This position is responsible to ensure the smooth operation of the retail pharmacy outlet, providing exceptional service to our valued customers, and maintaining the highest standards of cleanliness and organization.

Responsibilities:

• Deliver exceptional customer service by meeting and exceeding customer expectations.
• Attend to customers’ inquiries and provide advice on over-the-counter products and health related queries.
• Possess a thorough understanding of the range of pharmaceutical and healthcare products available in the outlet.
• Stay updated on new products and promotions.
• Monitor stock levels, restocking shelves promptly to ensure products are readily available for customers.
• Conduct regular checks for expired or damaged products and initiate appropriate actions.
• Arrange the inventory to ensure proper display and apply price tags.
• Perform stock takes and participate on-ground events.
• Process customer transactions accurately, handling cash, credit cards, and other payment methods and ensure the cash register balances at the end of each shift.
• Ensure that the outlet's appearance is clean, organized, and visually appealing at all times.
• Support other team members as needed, contributing to a positive and cohesive work environment.
• Any other duties as and when assigned from time to time.

Job Requirements:

• Candidate must possess at least a Diploma in Pharmacy qualification.
• Preferably at least 1 year of relevant working experience, experience in a retail pharmacy setting or healthcare industry is added advantage.
• Candidates with no experience are also encouraged to apply.
• Excellent interpersonal and communication skills.
• Strong customer service orientation.
• Able to work on shifts, weekend and public holiday.
• Self-motivated and passionate about retail.

This position is responsible to ensure the smooth operation of the retail pharmacy outlet, providing exceptional service to our valued customers, and maintaining the highest standards of cleanliness and organization.

Responsibilities:

• Deliver exceptional customer service by meeting and exceeding customer expectations.
• Attend to customers’ inquiries and provide advice on over-the-counter products and health related queries. 
• Possess a thorough understanding of the range of pharmaceutical and healthcare products available in the outlet.
• Stay updated on new products and promotions.
• Monitor stock levels, restocking shelves promptly to ensure products are readily available for customers.
• Conduct regular checks for expired or damaged products and initiate appropriate actions.
• Arrange the inventory to ensure proper display and apply price tags.  
• Perform stock takes and participate on-ground events. 
• Process customer transactions accurately, handling cash, credit cards, and other payment methods and ensure the cash register balances at the end of each shift.
• Ensure that the outlet's appearance is clean, organized, and visually appealing at all times.
• Support other team members as needed, contributing to a positive and cohesive work environment.
• Any other duties as and when assigned from time to time.

Job Requirements:

• Minimum SPM qualification or Diploma in any related field. 
• Preferably at least 1 year of relevant working experience, experience in a retail pharmacy setting or healthcare industry is added advantage. 
• Candidates with no experience are also encouraged to apply.
• Excellent interpersonal and communication skills.
• Strong customer service orientation.
• Able to work on shifts, weekend and public holiday.
• Self-motivated and passionate about retail.

We are seeking for a highly observant, analytical, and service-focused individual to join our team as Quality Assurance and Compliance Specialist. This role plays a critical part in ensuring our outlets consistently deliver exceptional customer service and operate in full compliance with company standards and regulatory requirements.

Responsibilities:
• Conduct mystery shopping and customer journey evaluations to identify service gaps and improvement areas.
• Perform on-site quality assurance reviews and compliance audits at outlets nationwide.
• Assess competitor stores and provide comparative analysis on service, processes, and customer experience.
• Present findings and actionable feedback to Operations and Management teams.
• Identify and recommend process improvements that enhance regulatory compliance, frontline performance, and customer satisfaction.
• Any other ad hoc assignments or projects assigned by Line Superior or Management.

Job Requirements:
• Bachelor’s degree in Food Sciences, Dietetics, Nutrition, Pharmacy, Business Administration or a related field.
• Background in healthcare or sales/customer service related experience in retail pharmacy is strongly preferred.
• Minimum of 2-3 years’ experience in auditing or a similar role is highly encouraged.
• Possess own transport and willing to travel frequently to retail outlets.
• Responsible, self-motivated, and able to work independently under minimal supervision.
• Strong analytical, observational and reporting skills.
• Passionate about delivering excellent customer experience and driving continuous improvement.

This contract staff will be responsible for supporting the Accounts Payable and Accounts Receivable functions to ensure timely and accurate processing of transactions. This role requires attention to detail, strong organizational skills, and the ability to work efficiently to clear tasks effectively.

Responsibilities:
Account Payable (AP):
• Assisting with AP aging clean up (External supplier) long outstanding clearing issues.
• Review and verify invoices for accuracy and completeness.
• Reconcile vendor statements and resolve discrepancies.
• Follow up with bank reconciliation issues.

Account Receivable (AR):
• Assisting with AR aging report clean up (External supplier) long outstanding clearing issues.
• Generate customer invoices accurately and promptly.
• Reconcile customer accounts and resolve billing discrepancies.
• Follow up with bank reconciliation issues.

Job Requirements:
• Candidate must possess at least a LCCI/ Diploma, Degree in Finance/Accountancy or equivalent.
• Preferably 1 to 2 year relevant working experiences in retail or trading industry.
• Strong attention to detail and accuracy in data entry and transaction processing.
• Proficiency in Microsoft Excel
• Willing to work on a Contract Basis
• Ability to work independently and efficiently to meet deadlines in a fast-paced environment.

Responsibilities:
• Daily cash and other collection reconciliation and perform posting of accounting entries.
• Processing of customer invoices includes matching and verifying accuracy and completeness of supporting documents.
• Assist in the preparation and monitoring of company cash flow.
• Communicate with customers on overdue payments and payment terms.
• Responding to customer inquiries related to credit issues.
• Maintaining accurate and up-to-date records of customer accounts.
• Prepare all kinds of collection and credit control process and reports in a timely manner.
• Liaise with internal, external auditors and internal stakeholders.
• Others tasks relevant to credit control/ account receivable assigned by immediate superior.

Requirements:
• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy/Banking or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.